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I live in McAllen TX and have been going to the KIA dealership in Harlingen..I came today because my reverse light bulb was out and I didn't know how to change the bad bulb out..I called and Paul answered and said to bring it down..I just bought the bulbs and he installed it for me and saved me from doing it myself. I have never had any problems with this dealership, they are always kind and very helpful. I will bring my Kia to these guys because they are always willing to help!!
They were right on time with my appointment. Took less than an hour for my scheduled service. Very courteous and professional
Gave a good value on my trade and negotiated a reasonable price on the car Charlie was friendly and helpful and Patty worked hard on the trade. Great dealership third car I've bought there
Sales representative Charlie Ochoa very knowledgeable and helpful. Great customer service!
Very professional. I had an overall great experience and would 100% recommend.
We love the service and the personnel here in Harlingen and have no regrets we love the car we thank you that we could deal with with y'all thank you very very much
I had a good time test driving the Kia Forte and had the good fortune to buy one. I didnt get the deal I wanted but that was my fault not Bert Ogden Kia. Everyone treated me very kindly and I appreciated that. I love my new Kia! Thank you to Carlos Del Angel in the sales staff and Javier Solis in Financing!
Friendly, knowledgeable, and efficient service.
Had a great sales rep, my credit isn’t that great but I was very fortunate to have a great Sales Manager (Patty S) that worked/fought very hard in going above and beyond to provide me with the best deal possible. I highly recommend Kia not only for the amazing customer service but they have such great reviews/reputation on ALL their vehicles.
Great customer service by Eduardo Rodriguez
Excellent service. Will definitely come back for my next vehicle.
Paul was super helpful! Even though they were backed up he made sure to help us out as quickly as possible.
Bert Ogden Harlingen Kia Service Department is top notch. They’ve always treated my family and I with the utmost respect. The service(s) needed for our Kia Sedona have always been done right and in a timely manner. I highly recommend Bert Ogden Harlingen Kia. Thank you especially to Paul for all your hard work.
Honest. Work hard to meet my needs.
Best customer service hands down! Issac’s knowledge on the vehicles was legit. He guided me in the right direction to what features I was looking for! If you go by ask for him!!!
Very helpful and fair, ask for cabrito.
First off I would like to say I never stepped a foot inside the dealership. We handled everything online! Isaac Garcia was amazing with communication and getting me what I wanted. This man even delivered it to me from Harlingen to Houston TX! Then drove my old car back for the Trade in! Above and beyond is the definition of this dealership. If I am in ever need of a new vehicle best believe I will be going back!
I drove to Kia here in Harlingen, Texas and I’m stunned with the outstanding job done by Mr. Edgar G and Mr Jose P. Both gentlemen so helpful and understanding on my situation. I was able to leave with the vehicle that we wanted. Thank you so much Kia Harlingen. Beyond my expectations once again.
Really quick on all their work and honest people they were really nice professional that lead us to a good deal on gettin our new vehicle thanks
Edgar the sales rep made my purchase experience excellent, courteous and knowledgeable, the whole process was fast and straight forward.
Paul is an excellent service man, hard worker!
Awesome dealership highly recommended staff very helpful and knowledgeable best prices in town purchased 2nd new vehicle and was not disappointed
All around good experience
Got a great deal with good coverage, very helpful and friendly workers
Mr. Jose Puga did a great job with getting us what we wanted at a great price.
I always get great service with a friendly smile. Juan Gonzales was very helpful and knowledgeable on the vehicles.
jose arevalo helped us 100% of the time. he went above and beyond to git our financial needs. thank you so much!
Great place, great staff. I had to leave early and they delivered the vehicle to my home and brought paperwork to my workplace. Would do business again.
My experience with Edgar at Kia was awesome. Being from Houston I can honestly say I was able to trust that Edgar and the Kia team were trying their best to get me a good deal which they sure did! Although some of my demands were impossible they still gave me a great deal and had my best interest. Great experience, highly recommend!
We just left the dealership very happy with the information we inquired from Nick! He was very nice, informative, professional, yet was very comfortable to talk to (unlike some pushy salesmen). We personally hate going to dealerships just to avoid salesmen’s, however Nick was so easy to talk to and right away gained our trust. We didn’t buy a car today, but when we go back to make a decision Nick is definitely going to be our guy. 100% recommend!!
I've gone to several dealerships and have had several bad experiences. This was by far the best experience I've had in a while. Patty Torres really helped my wife and I get the vehicle we wanted and the finance team helped us with the smooth purchase process. Thank you Bert Ogden kia Harlingen for the great experience.
I would like to give a huge Thank You to the Kia Family that treated us like Family! We were welcomed by the Sales Mangager Max Cruz and General Manager Francisco Rodriguez. My husband and I did all our paper work online and by text and we were in and out really quick. Vehicle was washed and fueled up and ready to go. I would really recommend this place to all my family and friends. Awesome Servcie. Thank You to our Salesman Jose Arrevalo for explaining everything on my new 2022 Kia Carnival. last but not least the Finance Manager Javier ...
Thank you for all your help Patty and Charlie
I had the best experience.. Eduardo Rodrigues and Jose made my husband and myself feel very comfortable . They are the best salesman I have ever dealt with . I will definitely recommend them and Kia dealership to my friends an families when looking for a vehicle!! Thumbs up and keep up the great job!!
Service team is amazing! Paul goes out of his way to help us every time. Our cars always get maintenance here and in a timely manner! One happy Kia Owner!
Will Whitthauer is an awesome salesperson. He got us the car we wanted and made sure we were very happy with our purchase. If you need, a car or suv look for Will he will get you what you want!
Excellent service and awesome cars!!
Good service 👍
I'm actually here right now from Galveston Texas taking a car home 2021 Kia soul, 6 speed. Jose Puga, is the man, absolutely perfect transaction picked me up at the airport. Ask for Jose
I received excellent customer service at Bert Ogden Harlingen. Jose made it very easy for us to get my sons first vehicle. He went far a beyond to the call of duty. Very happy with our purchase
The best car buying experience ever! Eduardo was very professional super nice and awesomely knowledgeable about the cars and just knows what car fits the client. Totally appreciate the awesomeness.
I would like to give The Harlingen Bert Ogden Kia a big Thank you for always helping my family! Repeat customers for life! Purchased multiple times. Great team from management to sales all provide Five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ service.
Amazing experience and great people thank you Francisco,Patty and Eduardo!
Customer service is awesome. I was able to get a great deal and everything went smoothly from finding the right car for me to financing. Ask for my friend Patty she will make sure you're taken care of!
Mr Edgar Garza, salesman at Bert Ogden KIA in Harlingen, has been the best car salesman yet for me! He was very knowledgeable about all the features the vehicle had to offer. He took the time to explain and answer any question I had. Mr Solis in finance was also very professional. Thank You 😊
Jose Arrevalo is a great salesman. He made the car buying experience easy and he was very helpful. I highly recommend him as your salesman as well as Bert Ogden Kia. I can truly say I had a much better experience at Bert Ogden Kia than Bert Ogden Dodge in Harlingen Tx.
Had the best service with this Bert Odgen! Have purchased with Bert Odgen facilities but i will say this was the best one yet!
knowledge of sales person (Juan Davila) Most of all the respect he had for my spouse and me.. will definitely return to Bert Ogden Kia.